Other Resources for Technical Assistance
PHAB will not evaluate specific pieces of evidence to determine if that information will meet the documentation requirements of a particular measure in the PHAB Standards and Measures.
PHAB will not provide technical assistance concerning activities in which health departments should engage to meet the standards and measures. Applicants needing technical assistance or guidance on such questions should seek help from consultants and partner organizations. Health departments are free to consult such sources, and are encouraged to use outside technical assistance in completing the development of documentation.
PHABʼs national partner organizations include the Association of State and Territorial Health Officials (ASTHO); the National Association of County and City Health Officials (NACCHO); the National Association of Local Boards of Health (NALBOH); and the National Indian Health Board (NIHB).
These and other organizations may provide the following types of technical assistance:
- Development and presentation of the accreditation prerequisites:
–Community health assessment,
–Community health improvement plan, and
–Department strategic plan;
- Development and presentation of a quality improvement plan;
- Assessment of technical assistance needs by constituent members;
- Specific addressing of trends in accreditation readiness needs as identified by PHAB; and
- General advice on accreditation readiness preparation, such as timeline planning and selection of documents to address standards and measures.
Other national partner organizations offer technical assistance focused on specific domains or topic areas. For example, the Public Health Foundation (PHF) provides accreditation support in Domains 8, 9, and 10, as well as the department strategic plan component of the pre-requisites.
Specifically, PHF assists health departments with:
- Creating and implementing a workforce development plan,
- Creating a department strategic plan,
- Creating and implementing a quality improvement plan,
- Using a performance management system,
- Building capacity to conduct quality improvement activities, and
- Fostering partnerships with academic institutions.
In addition, the Center for Public Health Quality assists health departments with:
— Creating and implementing a quality improvement (QI) plan, including as building sustainable system for enhancing staff capacity to conduct QI projects and use QI methods and tools in their daily work as well as leadership capacity to support QI agency wide;
— Creating and using a performance management system, including developing and using performance dashboards, developing key staff to serve as QI experts, and implementing a QI Council; and
— Using advanced measurement and evaluation strategies such as economic impact and return on investment analyses.
For more information, please contact PHAB or visit the websites of PHAB’s partner agencies offering technical assistance:
1. Association of State and Territorial Health Officers: www.astho.org
2. National Association of County and City Health Officials: www.naccho.org
3. National Association of Local Boards of Health: www.nalboh.org
4. National Indian Health Board: www.nihb.org
5. National Network of Public Health Institutes: www.nnphi.org
6. Public Health Foundation: www.phf.org
7. Public Health Quality Improvement Exchange: www.phqix.org